Shipping policy
ZIVORA INDIA — SHIPPING POLICY
Thank you for shopping with Zivora India.
Shipping Coverage
We currently ship only within India.
Order Processing
All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays may be processed on the next working day.
Shipping Charges
• Free shipping on orders above ₹500.
• Shipping charges may apply to orders below ₹500 and will be displayed at checkout before payment.
Estimated Delivery Time
• Metro Cities: 3–5 business days
• Other Cities & Towns: 4–8 business days
• Remote Areas: 5–10 business days
Delivery timelines are estimates and may vary due to courier delays, weather conditions, festivals, or other unforeseen circumstances.
Cash on Delivery (COD)
Cash on Delivery is available on eligible orders and serviceable pin codes across India.
Order Tracking
Once your order is dispatched, tracking details will be shared via email, SMS, or WhatsApp (where applicable).
Incorrect Address
Customers are responsible for providing accurate shipping information. Zivora India will not be responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery at:
Please include:
• Order Number
• Product Photos
• Description of the issue
Contact Us
For any shipping-related queries, please contact:
Email: shopzivoraindia@gmail.com
Business Name: Zivora India