REFUND & RETURN POLICY — ZIVORA INDIA
We want you to love every Zivora product. If something isn't right, here's how we help:
ELIGIBLE RETURNS
- Products must be unused and in original packaging
- Return request within 7 days of delivery
- Defective or damaged items (with photo proof within 24 hours of delivery)
NON-ELIGIBLE ITEMS
- Opened or used products for hygiene reasons
- Items without original packaging
HOW TO RETURN
1. Email shopzivoraindia@gmail.com or WhatsApp +91 8955967519 within 7 days
2. Share order number and reason for return
3. We will arrange a reverse pickup within 3–5 business days
4. Refund processed within 5–7 business days after we receive the item
REFUND METHOD
- Original payment method (UPI, card, wallet)
- COD orders: Bank transfer or UPI refund
CONTACT
WhatsApp: +91 8955967519 | Email: shopzivoraindia@gmail.com